November 8, 2022/
In this episode of Mike Talks Cars, I introduce you to the all-new 2023 Honda Pilot. Honda is really mixing…
Dealers, dealership groups, and manufacturers have been using Mike and his company, Pro Training Group, to create and deliver training solutions for sales and service departments for many years now. Mike’s extensive experience inside the dealership environment provides a big-picture approach that can move the productivity needle for your personnel and impact your bottom line immediately. Offering training solutions and consulting is Mike’s way of giving back to the industry that has treated him so well in his long and successful career.
Mike is involved in every stage of the assessment, planning and delivery of your experience. His years of experience will help you get to the core of the opportunity as quickly and as painlessly as possible. If you want to learn and improve your performance, Mike is the person that will help you find the path.
We offer Online Classes and Live training events to meet your needs.
Our Consulting and Coaching is designed to deliver powerful solutions
Wondering if your training dollars are returning the outcomes you need? Need some help planning future training activities, or evaluating past results? Let us add that second set of eyes to assist you.
One-on-one time with an experienced Coach can open a window to greater understanding of where you are and where you can be. Managers and front-line employees grow when they see the bigger picture. Accountability makes the difference.
We have several, regularly scheduled online classes for Sales and Service departments. These classes are a great way to orient new Sales Consultant and Service Advisors. They are taught by a live instructor and are fully interactive. Sign up for one today!
There is still a place for a live classroom training event. It is motivating in a way Online classes just cannot be. Participants not only learn from the instructor, they learn from each other. We can develop a custom training message or we have courses ready to go. Sign up for a complementary consultation and let's talk.
Coming Soon! We will be rolling out our first eLearning course within the next few weeks. These courses will be available on-demand and will be a cost effective way of learning specific topics. Stay tuned for more information.
We have planned, developed and delivered many types of events over the years. Want to do a Sales Rally? Looking to do a Reward experience for a team? Need to put on a Nation-wide Ride & Drive activity to introduce a new vehicle? Whatever you are looking to do, we can help. Contact me for more informaiton!
For all services, except Online Classes, we will consult together to determine your needs. We will also assess what resources you have access to.
We will then prepare a plan that is based on your needs. This plan can be simple or comprehensive but will focus on the natural starting point for your program.
This is where the rubber meets the proverbial road. Here we will develop the training or coaching materials to move you along the path to success.
The power of learning is found in the delivery. We will provide the right ideas, in the right way and in the right time to maximize learning and retention.
No program has real value until the results have been reviewed and evaluated. Once this happens, adjustments can be made and gaps can be addressed.
"You communicated the basic skills of service advising precisely and to the point. It even was an eye opener for an old dog like me. That was something I had not experienced in a while and was very pleased.
Mike you are great trainer and we will be joining you again in future. Keep me posted on future dates."
"Everything that was taught was quite insightful. Everything was laid out well and really resonates with me. The experience as a whole will remain memorable...
Interestingly enough I also find the lessons taught can also be applied to both personally and professionally. "
"Mike Little was very clear, and broke down all of the details to a basic understanding. I did not know much going into the course, but after I was glad to have taken the course and learned way more than expected. The stories that backed up the claims made and the energy in the room (Everyone was actively listening & participating) made the day valuable."
"Excellent content, never boring, great interaction, well organized.
Michael Little's passion and the excellent content he bring's to the course, I will always remember. He is a "true pro" trainer who really cares about the careers of the students he is instructing. A must course for all service advisors regardless of their experience."
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