Automotive Training & Consulting For Sales and Service

We work with Sales Managers, Service Managers, Sales Consultants and Service Advisors to develop their skills and confidence to compete in today's market. Professional Development creates a positive Customer Experience and sets you apart from your competition.
Available for contact from 10 AM to Noon on Weekdays. 

Services

Online and Live Programs

Podcast

Current trends and info

Support

Access When You Need It

About Us

Experience = Results

About Us

Pro Training Group has been delivering world-class training solutions since 1999

Dealers, dealership groups, and manufacturers have been using Mike and his company, Pro Training Group, to create and deliver training solutions for sales and service departments for many years now. Mike’s extensive experience inside the dealership environment provides a big-picture approach that can move the productivity needle for your personnel and impact your bottom line immediately. Offering training solutions and consulting is Mike’s way of giving back to the industry that has treated him so well in his long and successful career.

Why Us

A Personal Touch!

Mike is involved in every stage of the assessment, planning and delivery of your experience. His years of experience will help you get to the core of the opportunity as quickly and as painlessly as possible. If you want to learn and improve your performance, Mike is the person that will help you find the path. 

Our Services

We offer Online Classes and Live training events to meet your needs. 
Our Consulting and Coaching is designed to deliver powerful solutions

Consulting

Wondering if your training dollars are returning the outcomes you need? Need some help planning future training activities, or evaluating past results? Let us add that second set of eyes to assist you.

Coaching

One-on-one time with an experienced Coach can open a window to greater understanding of where you are and where you can be. Managers and front-line employees grow when they see the bigger picture. Accountability makes the difference.

Online Classes

We have several, regularly scheduled online classes for Sales and Service departments. These classes are a great way to orient new Sales Consultant and Service Advisors. They are taught by a live instructor and are fully interactive. Sign up for one today!

Live Training

There is still a place for a live classroom training event. It is motivating in a way Online classes just cannot be. Participants not only learn from the instructor, they learn from each other. We can develop a custom training message or we have courses ready to go. Sign up for a complementary consultation and let's talk.

eLearning

Coming Soon! We will be rolling out our first eLearning course within the next few weeks. These courses will be available on-demand and will be a cost effective way of learning specific topics. Stay tuned for more information.

Events

We have planned, developed and delivered many types of events over the years. Want to do a Sales Rally? Looking to do a Reward experience for a team? Need to put on a Nation-wide Ride & Drive activity to introduce a new vehicle? Whatever you are looking to do, we can help. Contact me for more informaiton!

Our Clients

Our Process - Step By Step

  • Needs Assessment

    For all services, except Online Classes, we will consult together to determine your needs. We will also assess what resources you have access to.

  • Training Plan Development

    We will then prepare a plan that is based on your needs. This plan can be simple or comprehensive but will focus on the natural starting point for your program.

  • Program Development

    This is where the rubber meets the proverbial road. Here we will develop the training or coaching materials to move you along the path to success.

  • Delivery

    The power of learning is found in the delivery. We will provide the right ideas, in the right way and in the right time to maximize learning and retention.

  • Evaluation

    No program has real value until the results have been reviewed and evaluated. Once this happens, adjustments can be made and gaps can be addressed.

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Pro Training Group

A Training and Consulting Company

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